Contact Us

Get in touch & get your questions answered!

Find the answers to your #dwf related queries!

via eMail

You can contact a specific team directly via email - we aim to respond to emails within 48 hours!

General Enquiries
cs@directwoodflooring.co.uk

Sales Enquiries
sales@directwoodflooring.co.uk

Delivery Enquiries
delivery@directwoodflooring.co.uk

via Phone

Our knowledgeable teams are available on the phone every day of the week!

Our sales team is available on Monday - Thursday between the hours of 8am and 7pm, Friday between the hours of 8am and 5pm, Saturday between 10am and 4pm and then on Sunday between 11am and 5pm.

Our customer service team is available on Monday - Friday between the hours of 8am and 5pm.

If you have a delivery related enquiry, our transport team is available on Monday - Friday between the hours of 8am and 5pm and on Saturday between 10am and 4pm.

If you require any specialist advice with regards to any of our flooring products, have any query to do with an order or have any other query, do not hesitate to call us:

For all enquiries, call: 03333 201 933


HOLIDAY HOURS
We are closed on the following days:

Saturday 24th December
Sunday 25th December
Monday 26th December
Tuesday 27th December
Saturday 31st December
Sunday 1st January
Monday 2nd January

via Letter

Units 4 & 5,
The Future Business Park,
Shildon,
County Durham
DL4 2RB

To keep our prices as competitive as we possibly can for you as the customer, we’ve avoided all of the large costs associated with expensive showrooms so we can deliver direct to you at a fraction of the price.

Although we don’t have showroom facilities available, you can still see any of the products you would be interested in. Simply click to order some free samples from our website and they’ll be delivered to you 1st Class by Royal Mail.

Once you’ve received your samples, simply give us a call or place an order online and we’ll get your product to you on a day that is convenient for delivery.


via Social Networks

We are active on social networks, so if you wish to talk to us via messages or comments on Facebook or Twitter, please click the links below and get in touch!

Direct Wood Flooring Facebook

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